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Working for the British Chamber


We are currently looking for two one year placements

 

Internship Programme – Membership Development Officer

An exciting opportunity to join the British Chamber team in Brussels for anyone interested in looking to gain valuable experience in business strategy, marketing and sales. You will assist and support the Head of Membership Development with the smooth running of all aspects of the business management administration.

 

Working at the British Chamber of Commerce in Belgium is a fulfilling experience. The British Chamber provides a friendly work environment that allows you to make full use of your professional skills or develop new ones, explore new and challenging areas and meet lots of interesting people.

Key Responsibilities

  • Membership & Strategy Development
    • Assist in the consolidation of membership lead development information
    • Assist with strategic business analysis such as competitor analysis, SWOT, SMART, PESTEL etc.
    • Support the chamber team in the recruitment of new members
    • Support the Administration & Finance Department in debt chasing, invoicing etc. in regards to membership
  • Marketing Development
    • Market research on positioning such as services, pricing, promotion, location etc.
    • Collect, analyse and summarise data and trends
    • Membership marketing material – design and infographics experience will be considered an asset
  • Sales & CRM Development
    • Monitoring and updating the integrity and completeness of our CRM system
    • Assisting in the growth strategy of our Business Centre
    • Assist in performing various day-to-day administrative duties e.g. schedule client meetings
    • Participates in office and/or client meetings as requested
  • Content Development
    • Support in the creation of presentation material such as PowerPoint presentation and business & sales reports for management
  • Team Support
    • Occasionaly provide support to the events with room set-up and organisation

Key learning points in the role

  • Exposure to a broad spectre of industry sectors and professionals, and to international business topics and trends
  • Insights on the inner workings of a corporate membership organisation and how to create and deliver client value
  • Strategy, marketing and sales skills
  • Goal setting and team execution strategies
  • Account Management & Customer Service
  • Leadership skills & Public speaking
  • Opportunity to join a great variety of business seminars, trainings and networking events hosted by the chamber, offering you a unique platform to build your skills and business knowledge for your future career

Your profile

  • At least 2nd year of a bachelor’s degree in a relevant discipline (E.g. Business Administration, Finance, International Business, General Business Studies etc.)
  • Excellent English. Proficiency in French and/or Dutch would be an advantage
  • IT literate and interested in technology as a vehicle to make progress
  • Exceptional problem solving and analytical skills
  • Excellent communication skills
  • A record of taking initiative (self-starter), driving results, and accepting increasing levels of responsibility
  • Well-rounded understanding of business, partner and project management practices
  • Possess strong sense of teamwork, integrity, self-motivation, positive attitude and creativity
  • Methodological mindset, data driven, attentive to detail
  • Develops and maintains professional relationships with company employees and members
  • Eager to excel

Details

Start date: Summer 2017 (August 2017 – exact date TBD)

Duration: 12 months

Compensation: This position is not an employed position but is an internship as part of a full-time education program (normally a first degree). Students will receive a monthly cost of living allowance of €600 per calendar month. The student should also secure additional financial assistance from another source (normally ERASMUS). The cost of living is low in Brussels compared to other big European cities.

Line Manager: Konstantina Karadimitropoulou, Head of Membership Development

To apply: 

If you are interested to take part in the BCCB intern programme for the Membership Development Officer Internship, please send your CV and motivation letter to Alexandra Trandafir (alexandra@britishchamber.be) Download document here

 

Internship Programme – Web/CRM Design & Development Officer

 

An exciting opportunity to join the British Chamber team in Brussels for anyone interested in looking to gain valuable experience in Web/CRM design and development. You will assist and support the Head of Membership Development with the smooth running of all aspects of the business administration as related to IT business needs.

Key Responsibilities

  • Web Design & Development
    • Code, either from scratch or by adapting existing code and website elements to meet current business or specific campaign requirements
    • Optimise the user experience, responsive design of our website, accessibility from mobile, tablets and other devises
    • Develop web applications to facilitate tools for our clients (e.g. online tests)
    • Investigate, propose and implement new functionalities, integrations, APIs, etc.
    • Document and implement processes & user interfaces
    • Design JavaScript, HTML, and CSS templating systems and processes that are modular and reusable across multiple projects
  • Customer Relationship Management (CRM) Design & Development
    • Automate and optimise the CRM at the different stages of the marketing lifecycle
    • Coordinate creative development & provide CRM support
    • Monitor trends and best practices on online/mobile media and CRM
    • Maintain project timelines
    • Conduct competitive research activity in CRM, social and mobile marketing
    • Assist with campaign analytics and metrics
    • Assist with program testing
    • Collaborate with internal partners on tasks
    • Perform other duties as assigned

Key learning points in the role

  • Exposure to a broad spectre of industry sectors and professionals, and to international business topics and trends
  • Insights on the inner workings of a corporate membership organisation and how to create and deliver client value
  • Web & CRM design & development
  • Web & CRM strategy, marketing and sales skills
  • Goal setting and team execution strategies
  • Opportunity to join a great variety of business seminars, trainings and networking events hosted by the chamber, offering you a unique platform to build your skills and business knowledge for your future career

Your profile

  • At least 2nd year of a bachelor’s degree in a relevant discipline (Student in IT, Computer Science, Programming, Software Engineering, Web Development or Web Design, Business Administration or General Business Studies with IT knowledge and interest)
  • Excellent English. Proficiency in French and/or Dutch would be an advantage
  • Passion for IT and/or web design/development
  • Mastering of Drupal, JavaScript, HTML, PHP, Databases, CSS etc.
  • Creative and able to translate needs, desires and demands from the business into technological solutions
  • Proficiency in Microsoft Office (Word, Excel and PowerPoint) preferred
  • Ability to multi-task and stay organized to meet deadlines
  • Exceptional problem solving, communication and analytical skills
  • A record of taking initiative (self-starter), driving results, and accepting increasing levels of responsibility
  • Possess strong sense of teamwork, integrity, self-motivation, positive attitude and creativity
  • Methodological mindset, data driven, attentive to detail
  • Eager to excel

 

Details

Start date: Summer 2016 (July/August – exact date TBD)

Duration: 12 months

Compensation: This position is not an employed position but is an internship as part of a full-time education program (normally a first degree). Students will receive a monthly cost of living allowance of €600 per calendar month. The student should also secure additional financial assistance from another source (normally ERASMUS). The cost of living is low in Brussels compared to other big European cities.

Line manager: Konstantina Karadimitropoulou, Head of Membership Development

Location: Our offices are centrally located at Boulevard Bischoffsheim 11 – 1000 Brussels, next to Madou metro station.

About Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is an essential business tool for companies to track and organise their current and prospective customers and partners. CRM is the process used to learn more about customers’ needs and demands, in order to develop stronger relationships with them. CRM uses a combination of human resources and modern technology to gain an insightful perspective into the behaviour of customers and what they value.

One of the main goals of our CRM is to build up a rapport with existing and prospective members and partners and establish long lasting connections to ensure that the services provided are up-to-date and that all details and contact information is relevant for the targeted market.

 

Closely linked to business strategy, CRM provides a strategic element to service interactions and is an invaluable tool for acquiring in depth market research and knowledge about existing and potential members and partners.

To apply:

If you are interested to take part in the BCCB internship programme for the Web/CRM Design & Development Officer, please send your CV and motivation letter to Francesca Loparco (francesca@britishchamber.be) Download document here.

 

 

 

 

The British Chamber intern programme offers six- and twelve month opportunities for students, usually enrolled in business school or administration courses at university, to gain experience in our international business environment.

Through a British Chamber internship students can:

  •     Gain and develop management, organisational and communication skills
  •     Acquire project management skills
  •     Gain cross-cultural awareness and learn how to work in a culturally diverse workplace
  •     Understand how organisations work
  •     Improve their English

The British Chamber offers opportunities to undertake projects in a variety of areas including:

  •     Office administration
  •     Marketing
  •     Communications
  •     Finance and accounting

Interns are full-time and are based at the British Chamber’s offices in central Brussels. The Chamber is a not-for-profit organisation, however we do provide a small payment to interns and they are able to participate in British Chamber events and courses for free!

For more information on our intern programme contact us directly.

About the British Chamber
Your essential international network in Europe
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The British Chamber of Commerce in Belgium is a not-for-profit organisation
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