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Privacy policy & cookies notice

The British of Commerce in Belgium ("British Chamber") is committed to protecting your privacy.  This privacy policy explains the British Chamber's data processing practices and how the British Chamber uses any visitor information or personal data.

Consent
By using the British Chamber website and its services, you consent to the collection and use of the information for the purposes set out below.

Visitor Information Collected
The British Chamber will be the data controller under the Data Protection Act 1998, and any personal data you provide will be kept on file for our reference.  This allows us to process your British Chamber bookings efficiently and gain a better understanding of your requirements.  British Chamber may monitor webserver activity for the purpose of data analysis, sales and marketing reports, frequency of visits and developing marketing profiles.

Use of Visitor Information
If you book online with the British Chamber, we will record your personal details and send you a   confirmation by e-mail.  Your personal data will be used principally to provide you with correspondence from the British Chamber and its representatives in reply to your request.  We retain the data you provide from time to time, including data we collect when you use our services and facilities.

When registering with the British Chamber you will be given the opportunity to opt-in to receive additional correspondence from the British Chamber, and its carefully selected partners and third parties.

At any time after you have registered you may opt-out or change your preferences by informing the British Chamber at www.britcham.be

If you wish to amend the personal data that you have submitted online email us or write to The British Chamber of Commerce in Belgium,  Boulevard Bischoffsheim 11, 1000 Brussels or  telephone us on +32 2 540 90 30.

Disclosure of Registered user Information
The British Chamber may use your information for market research and strategic development purposes to assist us in new service development and for making further enhancements to our communication plans so that they are more aligned to your profile and the Chamber’s purpose.
The British Chamber will not disclose your information under any other circumstances than described in this privacy policy without your consent unless the British Chamber is required to do so legally.

Cookies
The British Chamber places a cookie on your computer when you first enter the website to identify your country and (if applicable) language preferences.  A cookie is a piece of data stored on your hard drive containing information about you, which enables us to display content relevant to your market.  For the use of the British Chamber Events booking, the cookie is also used to keep track of the British Chamber events that you are registering for. 

Only non-personal information is stored in your cookie. If you disable the cookies, you will still be able to use the website and book for events.

We use "cookies" to identify you when you visit the British Chamber site and to build up a demographic profile.  Our use of cookies may also allow registered users to be presented with a personalised version of the site.

Tagging of the Site
The British Chamber uses cookies on this site provided to help us measure the effectiveness of our service offering and how visitors use our site. By supplementing our records, this information helps us learn things like what pages are more attractive to our visitors, which of our products most interest our customers, and kind of offers our customers like to see.

If you do not want to help us learn how to improve our site, products, offers and marketing strategy, please contact us or write to The British Chamber of Commerce in Belgium,  Boulevard Bischoffsheim 11, 1000 Brussels or  telephone us on +32 2 540 90 30.

Security of passenger information
The British Chamber user information in a central database, which is managed by our administrative staff and authorised agencies and is accessible electronically. Security measures are in place to ensure that data cannot be accessed by unauthorised persons.

From time to time people such as I.T. systems suppliers may need to access the system. The British Chamber's security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Your Personal Data
You have the right to see the personal data held on you by The British Chamber.  The British Chamber will provide this information for the maximum fee permitted by statute.

Please put your request in writing to:
The British Chamber, contact us or write to The British Chamber of Commerce in Belgium,  Boulevard Bischoffsheim 11, 1000 Brussels

Alterations to this privacy policy
If the British Chamber decides to change this privacy policy, the changes will be posted on this page.

Other linked websites
This website www.britcham.be may contain links to other websites which are outside the British Chamber's control and are not covered by this privacy policy.  The privacy policies of these other sites may differ from this one.

To query protection of your personal data
Please note that as the data processing takes place in Belgium, it is Belgian law which applies, even in a communication with a foreign user.  If you have any questions or comments concerning your personal data, including the way the British Chamber protects your privacy or processes your personal data please write to British Chamber or write to The British Chamber of Commerce in Belgium,  Boulevard Bischoffsheim 11, 1000 Brussels

The British Chamber's policy is to correct any mistakes as soon as they are brought to our attention within the office working hours of the British Chamber, Monday to Friday 9am-5pm CET, excluding Belgian public holidays.

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